Shipping

It is our goal to charge the actual cost of shipping and boxing dependent on where the shipment is being delivered. Postage and handling is calculated by box and by carrier. We also may offer a "standard" shipping rate in which we determine the carrier plus number and size of boxes. If it is less expensive to divide the products into more boxes (to reduce dimensional weight) we reserve the right to do so. Other options are available if you want to pick the shipping carrier. One box can hold: 1 extra large or up to 3 smaller size Nut Wizard® tools going to the same address. Ordering with friends and family will usually reduce shipping costs. In general, orders are shipped the day following receipt, and received by the customer in 1-5 additional business days. Express service is available but very expensive for Nut Wizard® tools. Contact us by phone if you need expedited shipping. For international orders, please see the information below.

International Shipments

We ship internationally if we can ascertain that it is legal to do so. The receiver (buyer) is responsible for any taxes, fees, duties, etc. that are due on delivery. The buyer takes on the entire risk of package loss or non-delivery due to problems with Customs, the country's government , or unforseen events. We double-box the tools to protect them in shipping. We have activated shipping fees for countries outside of the United States. These shipping fees are our best educated guess. If fees are higher when we ship, we will hold the package and send you an email asking if you would like a refund or to pay the additional shipping fees. Some countries restrict the length of package. In those cases you might be asked to upgrade to the collapsible Extension Handle. Please send an email with any questions, especially about the size of item you wish to collect. We want you to receive the best size for your application.

Exchanges and Returns

Nut Wizard® tools may be exchanged or returned within 30 days of purchase, as long as they have been treated with respect. When repacking the tool, separate the bail and basket to prevent damage. Enclose the order receipt in the box and indicate whether you would like to return or exchange your tool (with what size you would like if you are exchanging). Use 1105 R Street, Bedford, IN 47421 for UPS or PO Box 81, Bedford, IN 47421 for United States Postal Service deliveries. For exchanges, the buyer pays shipping to return the tool but not the shipping from Seeds and Such back to them. For returns, buyers will be refunded original costs less shipping. We are flexible on the 30 days, within reason.